From: "Mary Lou"
Date: January 30, 2004 8:43:53 PM EST
To: "'Jonathan'"
Subject: RE:
Hello Red Cap,

We know site performance is a problem. We're having to keep up with the incredible growth of the Friendster community. It's like having a party at your house for 100 people, having 10,000 show up instead, and then having to expand the house to accommodate the bigger party that very night, and then having to figure out how all 10,000 people know each other. It's a great problem to have. But it means we have to work really hard to scale the system for the community. We're doing our best. And we'll keep everyone posted on our progress.

You know. I used to work at eBay, and people would say the same thing about us that you do on your page about Friendster. They were mad that it didn't work all the time, and they didn't always agree with our policies. But that was a company that worked HARD at trying to work with its user community to build a great online marketplace. Trust me. I want Friendster to work together with its community to build something really great. And we can't do that without users like you -- even when you disagree with us, or are upset with us, or whatever. So feel free to keep your comments coming. I welcome them.

As for Jonathan, he's actually a very very cool guy. And I wouldn't work for just anyone. Maybe you'll give us a chance if you know that there are real people here who read these emails and who work very hard to make this a cool site for everyone in the Friendster community.


Best.
Mary Lou
Director, Community Development
Friendster